Quality Systems

We offer two ways of learning about quality systems which should be read in conjunction with one another:

Quality Systems eLearning Course and Quality Systems Guide

Quality Systems Guide

The Quality Systems Guide is based on RQA’s Quality Systems Workbook; the aim of the guide is to provide guidance and support in the development of Quality Systems.

The contents of the guide includes:

• What is quality?
• What does a quality system normally include?
• The core principles
• Managing
• What is a quality system and its aims
• Through to next steps.

To download the RQA Quality Systems Guide please fill in your details and you will be emailed a link.

Quality Systems eLearning

Quality means different things to different people, but central to all definitions is that quality is about meeting a standard.  One definition states that quality is 'the degree to which a set of inherent properties of a product, system or process fulfill requirement'.  The standards or requirements involved will be defined by circumstance.  What does need to be clear is what the standard is.  Measuring and demonstrating whether the work is up to the standard is part of Quality Assurance.

This interactive eLearning course covers:

• What does a quality system normally include?
• To improve, where do I start?
• Four core principles of quality systems

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