Early Bird Pricing Now Available - Book Now.More information
Join the community - networking, discussion and more. Open to all.More information
Learn why becoming a member of RQA could be right for you.More information
Could you write an interesting article for the RQA community?More information
Pages dedicated to these focal RQA groups.More information
My role at the RQA has evolved in the nearly ten years that I’ve worked here. I started off handling the administration for courses, other events, all aspects of the then distance learning provisions and website-based areas such as the register of consultants, so I have a good background knowledge of a lot of the offerings that we provide. As the demands of administrating these areas grew and I also went off on maternity leave, we added to the team, so when I returned, I only resumed the administration and now coordination of our in-house corporate courses, eLearning (and other online learning) as well as assisting Gareth with the administration surrounding our ever-growing membership. Last year we launched the RQA Certification Scheme and I am now responsible for overseeing this as well. Although I missed the implementation of our new CRM system while I was on leave, I gave input to the structure of this initially and since my return I have become the self-proclaimed queen of CRM workflows, so the chances are if you’ve received any form of automated email from the RQA, I would’ve set up the process that made it happen. I love a good logic puzzle so for me workflows just mean that I get to play at work!
Back in the day I used to be a bit more interesting… I travelled a lot, scuba dived, skied, took boxercise classes and danced whenever and wherever the opportunity arose. I also used to like to paint (mostly with oils) and once showed two paintings in an exhibition in Bermuda. But now I’m mainly a busy mum of two children, trying to keep up with the housework and demands of homework and school life, such as creating a kangaroo costume for the ‘Christmas’ production… go figure!