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Quality Risk Management Booklet

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Quality Risk Management has been produced by the QRM Working Party of RQA.

The Objectives of this document are to provide guidance for understanding quality risk management and to provide some practical examples of how this can be applied in different business areas and to a variety of processes.


  1. Introduction
  2. Principles of Quality Risk Management (QRM)
  3. General QRM Process
  4. Risk Assessment
  5. Risk Control
  6. Risk Communication
  7. Risk Review
  8. Implementing QRM in your Organisation
  9. Worked Examples
  10. Appendix 1 Glossary
  11. Appendix 2 The Plan-Do-Check-Act (PDCA) Cycle
  12. Appendix 3 Risk Management in Information Technology Projects


Rupinder Pannu and members of the RQA Risk Mangement Working Party.


978-1-9046 10-10-6


April 2013

Discount Information

Discounts are available for bulk orders. Please enter one of the following discount codes:

  • 427BOOK10 for orders of 10 - 19 copies - 25% discount
  • BOOK20 for orders of 20 - 49 copies - 33% discount
  • BOOK50 for orders over 50 copies - 50% discount

This discount is available for both a block of one title or a combination of titles in hardback.

If ordering 50 or more books for delivery to outside the UK, please contact the RQA office as we will need to calculate the delivery cost for you.

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