Quality Risk Management

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Quality Risk Management has been produced by the QRM Working Party of RQA.

The Objectives of this document are to provide guidance for understanding quality risk management and to provide some practical examples of how this can be applied in different business areas and to a variety of processes.

Contents

1. Introduction
2. Principles of Quality Risk Management (QRM)
3. General QRM Process
4. Risk Assessment
5. Risk Control
6. Risk Communication
7. Risk Review
8. Implementing QRM in your Organisation
9. Worked Examples
10. Appendix 1 Glossary
11. Appendix 2 The Plan-Do-Check-Act (PDCA) Cycle
12. Appendix 3 Risk Management in Information Technology Projects

Authors

Rupinder Pannu and members of the RQA Risk Management Working Party.

ISBN

978-1-9046 10-10-6

Reprinted

April 2013

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